S
SimpleMenu
Account & data
Delete your account
You can ask us to permanently delete your SimpleMenu account and the personal data tied to it. Here's exactly what gets removed, what we're required to keep, and how to make the request.
Request deletion by email
Send us a request from the email address on your account and we'll take care of the rest. No login required.
Request account deletionOr email us directly at [email protected] with the subject line “Account Deletion Request.”
What gets deleted
Permanently removed and not recoverable once processed.
- Your login credentialsEmail and password used to sign in to the app.
- Your account profileName, contact details, and any settings tied to your account.
- Device and session dataSaved sessions and identifiers linked to your account.
What we keep, and why
Some records are retained even after deletion, as permitted or required by law.
- Order and transaction historyKept in anonymized or business-record form to meet tax, accounting, and legal obligations, for as long as the law requires.
- Records we must retain for fraud prevention or dispute resolutionHeld only as long as needed for those specific purposes.
How it works
- Email us from the address on your account, or tap the request button above.
- We verify the request is coming from the account owner.
- We delete your account and personal data, and confirm by email once it's done.
Timing: We process deletion requests within 30 days of verifying them. You'll get a confirmation email once your account has been removed.